we have an easy & hassle-free 30-day returns policy. You can read about it here. However, the following products & services are non-refundable and non-exchangeable: Special order(s) or customized items (example: mixed paints, products sold per meter, cut timber etc.) Damaged or used items, which are no longer in a sellable condition Items by reason of their nature (bedding); perishable goods (food, drinks, plants, magazines) and personal hygiene products (shavers, toothbrush etc.) Installed and assembled items, except for faulty items Delivery and assembly charges if items has already been delivered/installed In addition, there may be some Electronics & Large appliances delivered through our vendor partners, that may not be covered under the return & exchange policy or may have an additional restocking fee applicable.